Terms of Use

Effective Date: April 1, 2026

These Terms of Use ("Terms") govern your access to and use of CaseArkive at casearkive.com (the "Service"), operated by CaseArkive ("we," "us," or "our").

By using the Service, you agree to these Terms.

1. Eligibility

The Service is intended only for users who are 18 years of age or older. By using the Service, you represent and warrant that you are at least 18 years old and able to form a binding agreement.

2. Description of the Service

The Service is intended for clinicians and other qualified adult professionals who want to store and organize de-identified case content for reference, teaching, review, and related lawful professional uses.

We may add, modify, suspend, or remove features at any time.

3. Accounts

You are responsible for:

  • maintaining the confidentiality of your login credentials
  • all activity under your account
  • keeping your account information accurate and current

You must notify us promptly at contact@casearkive.com if you believe your account has been compromised.

4. User Content

You retain ownership of the content you upload to the Service.

By uploading content, you grant us a limited, non-exclusive, worldwide license to host, store, process, transmit, display, and otherwise use that content solely as necessary to operate, maintain, secure, improve, and provide the Service.

5. Your Responsibilities

You represent and warrant that:

  • you have the right to upload and use the content
  • your content does not violate any law, rule, policy, confidentiality obligation, or third-party right
  • you will comply with applicable professional, ethical, institutional, and legal obligations
  • you will not upload content that you are not authorized to use or disclose

6. De-Identification Responsibility

The Service is intended for de-identified case content unless expressly stated otherwise.

You are solely responsible for reviewing and confirming that uploaded content is appropriately de-identified and authorized for use. We do not independently verify that content uploaded by users is de-identified.

7. Prohibited Conduct

You may not:

  • use the Service for unlawful purposes
  • upload identifiable patient information unless expressly permitted by the Service and applicable law
  • upload content you are not authorized to use
  • upload unlawful, infringing, abusive, pornographic, sexually explicit, obscene, or otherwise inappropriate content
  • interfere with or disrupt the Service
  • attempt to gain unauthorized access to the Service or related systems
  • reverse engineer, scrape, or exploit the Service except as permitted by law
  • transmit malware, harmful code, or abusive content

8. Plans, Fees, and Billing

If you subscribe to a paid plan:

  • you agree to pay the applicable fees
  • subscriptions may renew automatically unless canceled
  • fees are non-refundable except as required by law or as expressly stated by us
  • we may change pricing in the future with notice

If your plan includes limits, such as case count or storage limits, those limits apply as described at the time of purchase.

9. Export and Backups

We may provide tools to export your content. You are responsible for maintaining your own backups if needed. We do not guarantee the ongoing availability of any export format or storage duration beyond what is stated in the Service.

10. Suspension and Termination

You may stop using the Service at any time.

We may suspend or terminate your access if:

  • you violate these Terms
  • your use creates legal, security, or operational risk
  • we are required to do so by law
  • payment is overdue, where applicable

11. Service Availability

The Service is provided on an "as available" basis. We do not guarantee uninterrupted availability, error-free operation, or that the Service will meet every specific need.

12. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, CaseArkive and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of data, profits, revenue, goodwill, or business interruption arising out of or related to the Service.

Our total liability for any claim arising out of or related to the Service will not exceed the greater of:

  • the amount you paid us in the 12 months before the claim, or
  • $100 if you have not paid us anything

14. Indemnification

You agree to indemnify and hold harmless CaseArkive and its affiliates, officers, employees, and agents from claims, liabilities, damages, losses, and expenses arising out of:

  • your use of the Service
  • your content
  • your violation of these Terms
  • your violation of any law or third-party right

15. Governing Law

These Terms are governed by the laws of Kansas, without regard to conflict-of-law rules.

16. Changes to the Terms

We may update these Terms from time to time. Continued use of the Service after the updated Terms become effective means you accept the revised Terms.

17. Contact

Questions about these Terms may be sent to:

CaseArkive
contact@casearkive.com