Terms of Service

Last updated: April 2026

Acceptance of terms

By creating an account or using CaseArkive, you agree to these terms. If you do not agree, do not use the service.

Service description

CaseArkive is a private, image-first case library for surgeons. It allows users to store de-identified surgical cases including text notes and images. CaseArkive is not a medical device, not an EHR, and not a PACS system.

De-identified content requirement

You agree to only upload de-identified content. You must not upload any protected health information (PHI), patient-identifying data, or content that could be used to identify a specific patient. You are solely responsible for ensuring your content is properly de-identified before upload.

User content

You retain ownership of all content you upload to CaseArkive. CaseArkive does not claim any intellectual property rights over your content. You grant CaseArkive a limited license to store and serve your content solely for the purpose of providing the service to you.

Data export

You may export all your data at any time using the export feature. Exported data includes all case metadata and images in a standard ZIP format.

Account deletion

You may delete your account at any time from Settings. Deletion permanently removes all your data from CaseArkive, including cases, images, and associated storage files. This action cannot be reversed.

Billing and subscriptions

Paid features are billed through Stripe. Subscription details, cancellation, and refund policies are managed through your billing portal. CaseArkive does not store payment card information directly.

Limitation of liability

CaseArkive is provided "as is" without warranties of any kind. CaseArkive is not responsible for the accuracy, completeness, or clinical appropriateness of any content stored by users. Users are solely responsible for their clinical decisions and content.

Modifications

We may update these terms from time to time. Continued use of CaseArkive after changes constitutes acceptance of the updated terms.

Contact

For questions about these terms, contact us at [support email — to be added].